Frequently Asked Questions

Everything you need to know about your Zavya shopping experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your products ethically sourced?

Yes, Zavya is committed to sustainability and ethical manufacturing. We partner only with factories that ensure fair wages and safe working conditions for all employees.